Homeowners' pick for appliance repair across the Ohio Valley
Refrigerator Repair — Book a Visit Today
A refrigerator fails quietly. Milk turns a day early. Ice cream goes soft in the freezer drawer. Then a puddle shows up under the crisper. Most of what we find comes down to a few families of trouble: frost buildup choking the evaporator, a condenser fan that quit, a defrost heater or thermostat gone dead, a sealed system low on charge, a control board that stopped talking to the compressor. Hard water and river-valley humidity around Louisville are rough on ice makers and door gaskets too. A visit starts with temperatures, airflow, and the coils, not guesswork. We explain what we see before we touch anything. Call us and tell us what you're hearing and smelling.
Call (800) 967-1507- You reach a person, not a menu
- Open every day
- The quote comes first, in writing
Taking calls until 5:00 PM ET
The refrigerator symptoms we hear most
- "Fridge is warm but the freezer's still cold" Blocked evaporator airflow, failed defrost cycle, or a dead evaporator fan motor
- "There's water pooling under the vegetable drawer" Clogged defrost drain, iced-over drain trough, or a cracked drain pan
- "It runs all day and never shuts off" Dirty condenser coils, weak door gasket seal, or a stuck thermostat and control fault
- "Ice maker quit making ice again" Frozen fill line, failed water inlet valve, or mineral scale in the ice module
- "Loud buzzing coming from behind the fridge" Condenser fan blade obstruction, worn fan bearing, or compressor start relay trouble
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Pull the fridge out a foot and look at the coils underneath or behind for a blanket of dust and pet hair.
- 2Close the door on a dollar bill and tug: if it slides out easily, the gasket isn't sealing.
- 3Put a glass of water in the middle shelf overnight with a thermometer in it to see the real temperature.
- 4Check that the freezer vents inside aren't buried under bags of frozen food blocking the airflow.
What homeowners get from an independent shop
| JG Appliance Repairs | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| Every major brand, gas or electric | ✓ | ✓ | ✕ |
| Independent shop, nobody's quota | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
After the visit, in their words
“They had the dishwasher rack rollers on the truck. Twenty minutes, done, gone.”
Bruce K.Springfield, IL“The written quote listed the part number. I checked it online and the price was fair. Hired.”
Diane R.South Bend, IN“Stove igniter clicked forever and never lit. Fixed on the first visit with zero drama.”
Pete C.Portsmouth, VARefrigerator Repair — quick answers
How long can food stay safe once the fridge stops cooling?
Roughly four hours with the door shut, and about two days for a full freezer. Move anything you can to a cooler with ice. Keep the doors closed as much as possible while you wait for us.
Should I repair a fridge or replace it?
Depends on the failure and the age. Fans, heaters, thermostats, gaskets, and boards are routine repairs. Sealed system and compressor work on a very old unit is a bigger conversation. We tell you honestly what we find.
Why is my refrigerator freezing lettuce and eggs?
Usually a damper or thermostat sending too much cold air into the fresh food side, or a sensor reading wrong. Sometimes it's just food pressed against a vent. We check the airflow path and the control before replacing parts.
Can hard water really damage an ice maker?
Limestone-heavy water leaves scale in the fill tube, valve, and mold. Ice comes out small, cloudy, or stuck together. Filters help. When scale has already built up, the affected parts often need cleaning or replacement.
Do you work on built-in and counter-depth models?
Yes. Built-ins, side-by-sides, French door units, bottom freezers, and older top mounts. We are an independent shop and service all major brands. Tell us the model number when you call us so we bring likely parts.
What noise means I should unplug it right away?
A sharp burning smell, a hot scorched plastic odor, or repeated loud clicking followed by silence. Unplug it and call. Those point to electrical or compressor start components that shouldn't keep cycling.
How it works
- Step 1
Tell us the symptom
Ring us or fill in the form, then describe the noise, the smell, or the puddle. Brand and rough age help too. Those small details narrow down the part before anyone drives to your door.
- Step 2
We set a window
You get a visit window that fits your day, not ours, and we text when the van is close. Older shotgun houses have tight halls. Tell us where the machine sits.
- Step 3
Diagnose and repair
Our tech tests the machine, shows you what failed, and explains the fix in plain words. Common parts ride in the van. If something has to be ordered, we schedule the return trip before we leave.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Hard water is our daily workLimestone water scales heating elements and clogs dishwasher jets, and it crusts up valves until they stick. We see it every week here. So we look past the error code to the mineral buildup behind it, then tell you how to slow the next round down.
- River-valley damp changes thingsHumidity in this valley rusts dryer housings and sours washer gaskets, and it stalls condensate drains. Basement laundry rooms have it worst. We check venting and drainage on every laundry call, because a dry machine stays fixed longer.
- Independent, all major brandsWe work on refrigerators, ranges, ovens, dishwashers, washers, and dryers from every major maker. No brand pays us, and no brand tells us what to say. When we talk about repairing versus replacing, that advice is ours alone.
- Old houses, careful handsShotgun homes and pre-war kitchens come with narrow doorways, soft floors, and odd wiring. We pad thresholds and protect trim, and heavy units move slowly. When we leave, the only change in your house should be a working appliance.
- All major brands, gas & electricIndependent service on Whirlpool, LG, Samsung, GE, Maytag, Bosch, KitchenAid and the rest.
- Straight answersIf it isn't worth repairing, we'll say so, often right on the phone.
Refrigerator Repair
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →